Renewal Rate Change Date: October 1
Open Enrollment Period: Late August
Customer Service: 1-800-282-0749
Claim Form Mailing Address: Delta Dental PO Box 9085 Farmington Hills, MI 48333-9085
Booklet Certificate Information – How to get a copy:
1. Request a copy from your district Treasurer.
2. Call the EPC office
Claim Problems, Coverage Questions:
1. Check the website for detailed claim information – it’s the quickest way to find out if they’ve received your claim and what’s happened to it.
2. Check www.consumertoolkit.com
3. Call Customer Service (DASI) 800-282-0749. If Customer Service is not able to resolve your problem, contact the EPC Office at 937-890-3725 or 1-800-589-6684 or firstname.lastname@example.org.
Dental Network: Check Delta Dental website for network dentists at www.deltadentaloh.com or www.consumertoolkit.com.
Eligibility & Enrollment: New employees have 31 to enroll in the dental plan. Also, newborn children must be enrolled within 31 days of birth to be covered. Those who do not enroll when first eligible can do so during Open Enrollment which takes place at the beginning of the school year. Contact your district Treasurer or HR Director for specific dates. For more details on eligibility and enrollment, please refer to the plan booklet.